Your personal information is extremely important to us. This Privacy Policy clearly explains how 12bak collects, stores, and keeps your data secure.
A brief overview of the key measures 12bak has taken to protect your information.
All your personal data is stored with industry-standard AES-256 encryption. No unauthorized party can access your information.
All communications on the 12bak website and app are secured with a 256-bit SSL certificate, ensuring your data is transmitted safely.
We collect only the information that is genuinely necessary to provide our services. We refrain entirely from collecting data that is not needed.
12bak never sells your personal information to advertisers or third parties. Your privacy matters more to us than business.
You may contact us at any time to view, correct, or delete the information we hold about you.
12bak's data protection measures are regularly audited by independent security experts to ensure your information stays protected at all times.
By using the 12bak website (https://12bak.org) and mobile application, you agree to this Privacy Policy. This policy provides a full explanation of how 12bak collects, processes, stores, and protects your personal information.
12bak believes your privacy is a fundamental right. We are committed to handling your data responsibly. This policy has been prepared in accordance with international data protection laws and GDPR guidelines.
This Privacy Policy applies to all services, products, and digital platforms of 12bak. By continuing to use our platform, you are considered to have accepted the latest version of this policy.
This Privacy Policy governs our Terms and Conditionsand should be read together with the linked document.
12bak collects only the information needed to run our services properly. The table below details the types of data collected and the purpose of each.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID | Account Verification & KYC |
| Contact Information | Email, Phone Number | Account Management & Support |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Gaming Data | Bet history, win/loss records | Service Improvement & Responsible Gaming |
| Device Information | IP address, browser type, operating system | Security & Fraud Prevention |
| Usage Data | Page visits, click patterns, session duration | Platform Experience Improvement |
12bak never stores your full payment card number or bank account password.
12bak collects your information in several ways. Stay informed about each method so you can decide what you are comfortable sharing.
You provide information directly when you register with 12bak, update your profile, or contact our support team. This includes your name, email address, phone number, and address.
Some information is collected automatically when you use our platform. This includes:
For KYC verification purposes, we may verify limited information through approved identity verification service providers. This process is fully secure and conducted in compliance with applicable law.
12bak uses your information only for specific, transparent, and lawful purposes. We never use your data for any other purpose without your consent.
If you no longer wish to receive our marketing emails, you can unsubscribe at any time.
12bak never sells or rents your personal information to third parties for commercial purposes. However, in limited circumstances, certain information may be shared with specific third parties.
12bak works with a number of trusted technology and service providers that help us operate our platform. These partners include:
All such partners are bound by strict confidentiality agreements with us and may only use the information for specified purposes.
Where required by a court order, government investigation, or legal obligation, 12bak may be required to share relevant information with the appropriate authorities.
We regularly evaluate all partners to ensure they also comply with international data protection standards.
12bak uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.
12bak does not use cross-site tracking or behavioral advertising technologies.
12bak retains your information only for as long as necessary. Retention periods vary depending on the type of data.
Once the designated retention period has ended, your data is securely deleted or anonymized in a way that makes it impossible to identify you.
In the event of a legal dispute or investigation, relevant data may be retained for an additional period on a temporary basis.
Under 12bak's Privacy Policy, you have several important rights over your personal data. We respect these rights and are committed to fulfilling them in a timely manner.
To exercise these rights, please contact our support team. We are committed to responding to your request within 30 business days.
There is no fee to exercise your rights. Exceptions may apply for requests that are unnecessary or repetitive.
12bak strictly prohibits anyone under 18 from creating an account. Our platform is for adults only.
We do not knowingly collect personal information from minors. Age is verified during the registration process, and additional KYC verification is carried out in cases of suspicion.
If we are informed that a minor's data has been collected inadvertently, that information will be deleted immediately and the associated account will be closed.
If you are aware that a minor is using our platform, please notify us at [email protected].
12bak applies industry-leading security standards to protect your information. Our security infrastructure is regularly updated and tested.
In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours.
Use a strong password to keep your account secure and never share it with anyone.
12bak reserves the right to update or modify this Privacy Policy at any time. We always strive to present any changes in a clear and understandable way.
We recommend checking this page regularly to stay up to date with the latest Privacy Policy.
If you have any questions, comments, or complaints about this Privacy Policy, please get in touch with us. Our data protection team is ready to respond to all your inquiries promptly.
We aim to respond to your request within 30 business days of receipt. If additional time is needed for a complex matter, we will notify you.
Our support team is able to assist you in English — feel free to reach out with any question.